Q & A

About rental
  • Q
    Can I change surfboards when I'm renting one?
    A
    Yes, customers who rent for more than one day can change their board.
  • Q
    Do I need to recompense for damaging a surfboard?
    A
    Yes, please pay the following: USD 15 for 1 fin damage,
    USD 50 for repairable damage and USD 500 for unrepairable damage to the surfboard .
    Please check your travel insurance before you travel - it may cover costs for these damages.
  • Q
    Can I rent a motorcycle surfboard rack when I rent a surfboard?
    A
    Yes, you can rent one for USD 5/day, but you may not be able to use one
    depending on the type of motorcycle.
  • Q
    Can I pickup and return my rental surfboard at my hotel?
    A
    Yes, you can, when you rent for more than 1 day.
    Please pay the rental fee and sign the rental agreement paper upon receipt.
About the lessons
  • Q
    What happens when the weather is bad?
    A
    We operate in light rain, but will cancel in case of strong winds, heavy rain, thunder, and hurricane.
  • Q
    Are there restrooms and showers on the beach?
    A
    No, there aren't but we have a shower room, restroom and changing room at our surf shop.
  • Q
    Is it ok if I can't swim?
    A
    We ask those who can't swim at all refrain from participating.
    Only those who can swim 25m or more in a pool can participate in our lessons.
  • Q
    Is there a age restriction?
    A
    We ask that children under 9 years old refrain from participating.
    We don't have a upper age limit. Please participate at your own risk.
  • Q
    If I 'm injured, what can you do to help?
    A
    In the case of light injury, we can provide first aid at our shop. In case of serious injury, we will take you to a hospital.
    Be sure to be covered by overseas travel insurance before you travel.
  • Q
    What time does my lesson start?
    A
    It depends on our booking status.
    Lessons start from 8am - 4pm. Please let us know your time of request.
  • Q
    How do I pay?
    A
    Payment in advance in cash only. We accept Vietnamese Dong, Japanese Yen, and US Dollar.
    We can only give change in Vietnamese Dong.
  • Q
    What should I wear?
    A
    Please wear swimwear. We recommend women with delicate skin wear rash guards and shorts.
    We have a changing room at our shop, so you are welcome to change there.
  • Q
    What do I do with my valuables?
    A
    We have valuables lockers at our shop. We recommend you store your valuables there.
  • Q
    Please tell me about cancellation fees.
    A
    The following fees apply:
    2 days before lesson - No charge
    1 day before lesson - 50% of the price of your lesson
    Day of lesson - 100% of the price of your lesson